Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how counselling-gloucestershire.co.uk ("we," "us," "our," or the "Site") collects, uses, and protects your personal information. By accessing and using this Site, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of information from visitors:
- Personal Information: Name, email address, and other details you voluntarily provide through forms or inquiries
- Technical Data: IP address, browser type, device information, and operating system
- Cookies: Persistent and session-based cookies that track your browsing activity
- Usage Data: Pages visited, time spent on the Site, referral sources, and interaction patterns
How We Use Information
We use collected information for the following purposes:
- Conducting website analytics and performance monitoring
- Tracking affiliate referrals and commission attribution
- Improving Site functionality, content, and user experience
- Responding to your inquiries and customer support requests
- Complying with legal obligations and fraud prevention
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security
- Analytics Cookies: Track user behaviour to improve our services
- Affiliate Cookies: Monitor referrals to third-party betting operators
- Marketing Cookies: Support targeted advertising and campaign measurement
You may opt out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. Please note that disabling essential cookies may affect Site functionality.
Third-Party Links
This Site contains links to casino and betting operator websites, as well as other affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. We strongly encourage you to review their individual privacy policies before providing any personal information. Your use of third-party sites is governed by their respective terms and conditions.
Your Rights
Under UK Data Protection Law (including the UK General Data Protection Regulation and Data Protection Act 2018), you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate information
- Right to erasure ("right to be forgotten") in certain circumstances
- Right to restrict processing of your data
- Right to data portability
- Right to object to processing, including for marketing purposes
- Rights relating to automated decision-making and profiling
To exercise any of these rights, please contact us using the details in the Contact Us section below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics and usage data are typically retained for up to 24 months. Affiliate tracking data is retained in accordance with our affiliate programme agreements. You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have any questions, concerns, or wishes to exercise your data protection rights, please contact us:
Email: [email protected]
Website: counselling-gloucestershire.co.uk
If you are unhappy with our response to a data protection matter, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.